The Dotti Suite
Dotti Concierge
Your digital client manager — following up, replying, and maintaining relationships automatically across every channel.
Retention
Communication
The Overview
Dotti Concierge is your digital client manager — an automation layer that replies, follows up, and maintains client relationships around the clock. It connects every communication channel into one seamless system, ensuring no message, lead, or opportunity ever gets missed.
Key Functions
Replies instantly to enquiries through email, forms, and chat.
Sends branded follow-ups, reminders, and thank-you messages.
Logs every lead and updates your CRM automatically.
Requests and manages client reviews after completed work.
Syncs with calendars, inboxes, and messaging tools.
The Challenge
Most businesses lose clients in the gaps between replies.
After a meeting, an enquiry, or a sale — silence. No reminder, no follow-up, no thank-you. Studies show 80% of sales require five follow-ups, yet most businesses stop after one. That inconsistency creates friction and forgetfulness — not because they don’t care, but because they don’t have time. Without structure, reputation and retention both suffer.
The Result
Every client feels remembered. Every lead stays active.
Dotti Concierge removes the human delay from communication. It tracks every enquiry, schedules the right follow-up, and keeps conversation alive automatically. Businesses that automate client follow-up see 47% higher retention rates and far greater repeat business. It’s not just faster replies — it’s consistent, professional care that scales.
Why It Matters
Responsiveness builds reputation.
Clients remember how easy it felt to deal with you. Dotti Concierge makes that ease automatic — ensuring communication stays personal, prompt, and precise at every stage. It’s not about replacing your voice — it’s about extending it. Every message sounds like you, delivered at the perfect time, every time.
The Encore
(DOT® — 02)
©2025
FAQ
01
Do I need to know any tech?
02
Do you handle my domain and hosting?
03
Do I pay upfront for the build?
04
Can you connect to my booking or CRM tools?
05
Do you work with any industry?
06
What if I don’t know what systems I need?
07
Is everything really done-for-me?
08
What makes Dotti different from other web agencies?
The Dotti Suite
Dotti Concierge
Your digital client manager — following up, replying, and maintaining relationships automatically across every channel.
Retention
Communication
The Overview
Dotti Concierge is your digital client manager — an automation layer that replies, follows up, and maintains client relationships around the clock. It connects every communication channel into one seamless system, ensuring no message, lead, or opportunity ever gets missed.
Key Functions
Replies instantly to enquiries through email, forms, and chat.
Sends branded follow-ups, reminders, and thank-you messages.
Logs every lead and updates your CRM automatically.
Requests and manages client reviews after completed work.
Syncs with calendars, inboxes, and messaging tools.
The Challenge
Most businesses lose clients in the gaps between replies.
After a meeting, an enquiry, or a sale — silence. No reminder, no follow-up, no thank-you. Studies show 80% of sales require five follow-ups, yet most businesses stop after one. That inconsistency creates friction and forgetfulness — not because they don’t care, but because they don’t have time. Without structure, reputation and retention both suffer.
The Result
Every client feels remembered. Every lead stays active.
Dotti Concierge removes the human delay from communication. It tracks every enquiry, schedules the right follow-up, and keeps conversation alive automatically. Businesses that automate client follow-up see 47% higher retention rates and far greater repeat business. It’s not just faster replies — it’s consistent, professional care that scales.
Why It Matters
Responsiveness builds reputation.
Clients remember how easy it felt to deal with you. Dotti Concierge makes that ease automatic — ensuring communication stays personal, prompt, and precise at every stage. It’s not about replacing your voice — it’s about extending it. Every message sounds like you, delivered at the perfect time, every time.
The Encore
(DOT® — 02)
©2025
FAQ
01
Do I need to know any tech?
02
Do you handle my domain and hosting?
03
Do I pay upfront for the build?
04
Can you connect to my booking or CRM tools?
05
Do you work with any industry?
06
What if I don’t know what systems I need?
07
Is everything really done-for-me?
08
What makes Dotti different from other web agencies?
The Dotti Suite
Dotti Concierge
Your digital client manager — following up, replying, and maintaining relationships automatically across every channel.
Retention
Communication
The Overview
Dotti Concierge is your digital client manager — an automation layer that replies, follows up, and maintains client relationships around the clock. It connects every communication channel into one seamless system, ensuring no message, lead, or opportunity ever gets missed.
Key Functions
Replies instantly to enquiries through email, forms, and chat.
Sends branded follow-ups, reminders, and thank-you messages.
Logs every lead and updates your CRM automatically.
Requests and manages client reviews after completed work.
Syncs with calendars, inboxes, and messaging tools.
The Challenge
Most businesses lose clients in the gaps between replies.
After a meeting, an enquiry, or a sale — silence. No reminder, no follow-up, no thank-you. Studies show 80% of sales require five follow-ups, yet most businesses stop after one. That inconsistency creates friction and forgetfulness — not because they don’t care, but because they don’t have time. Without structure, reputation and retention both suffer.
The Result
Every client feels remembered. Every lead stays active.
Dotti Concierge removes the human delay from communication. It tracks every enquiry, schedules the right follow-up, and keeps conversation alive automatically. Businesses that automate client follow-up see 47% higher retention rates and far greater repeat business. It’s not just faster replies — it’s consistent, professional care that scales.
Why It Matters
Responsiveness builds reputation.
Clients remember how easy it felt to deal with you. Dotti Concierge makes that ease automatic — ensuring communication stays personal, prompt, and precise at every stage. It’s not about replacing your voice — it’s about extending it. Every message sounds like you, delivered at the perfect time, every time.
The Encore
©2025
FAQ
Do I need to know any tech?
Do you handle my domain and hosting?
Do I pay upfront for the build?
Can you connect to my booking or CRM tools?
Do you work with any industry?
What if I don’t know what systems I need?
Is everything really done-for-me?
What makes Dotti different from other web agencies?