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CAPABILITIES

A Complete System

For Handling Inbound

Created to bring structure, speed, and accountability to inbound handling.

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Flow

Inbound Infrastructure,

Engineered For Control

1. Capture

2. Qualify

3. Action

4. Assign

All inbound sources monitored continuously

Email, forms and chat are ingested in real time, normalised into structured events and processed without delays or gaps.

1. Capture

2. Qualify

3. Action

4. Assign

All inbound sources monitored continuously

Email, forms and chat are ingested in real time, normalised into structured events and processed without delays or gaps.

1. Capture

2. Qualify

3. Action

4. Assign

All inbound sources monitored continuously

Email, forms and chat are ingested in real time, normalised into structured events and processed without delays or gaps.

Outcome

Consistent Outcomes From

Every Inbound Enquiry

Every enquiry responded to instantly

Inbound is captured, qualified and acted on in seconds without manual triage.

No leads lost or forgotten

All emails, forms and chats are processed continuously, 24/7.

More meetings, less admin

Qualified prospects are scheduled automatically, removing back-and-forth coordination.

Work delivered ready to action

Tasks, notes and context appear directly in your CRM so reps start with clarity.

Process

Configured To Match Your Sales

Process From Day One

Step 1

Map Workflows

Every decision point is mapped upfront so inbound is handled exactly the way your team already works.

Analysing current workflow..

Inbound sources

Qualification

Routing logic

Assignment

Speed check

Analysing current workflow..

Inbound sources

Qualification

Routing logic

Assignment

Speed check

Analysing current workflow..

Inbound sources

Qualification

Routing logic

Assignment

Speed check

Step 2

Custom Development

Dotti is set up uniquely for each client, reflecting your routes, rules and priorities.

class AutomationTrigger:
def __init__(self, threshold):
self.threshold = threshold
self.status = "inactive"

def check_trigger(self, value):
if value > self.threshold:
self.status = "active"
return "Automation triggered!"
else:
return "No action taken."
def get_status(self):
return f"Status: {self.status}"
class AutomationTrigger:
def __init__(self, threshold):
self.threshold = threshold
self.status = "inactive"

def check_trigger(self, value):
if value > self.threshold:
self.status = "active"
return "Automation triggered!"
else:
return "No action taken."
def get_status(self):
return f"Status: {self.status}"

class AutomationTrigger:
def __init__(self, threshold):
self.threshold = threshold
self.status = "inactive"

def check_trigger(self, value):
if value > self.threshold:
self.status = "active"
return "Automation triggered!"
else:
return "No action taken."
def get_status(self):
return f"Status: {self.status}"
class AutomationTrigger:
def __init__(self, threshold):
self.threshold = threshold
self.status = "inactive"

def check_trigger(self, value):
if value > self.threshold:
self.status = "active"
return "Automation triggered!"
else:
return "No action taken."
def get_status(self):
return f"Status: {self.status}"

class AutomationTrigger:
def __init__(self, threshold):
self.threshold = threshold
self.status = "inactive"

def check_trigger(self, value):
if value > self.threshold:
self.status = "active"
return "Automation triggered!"
else:
return "No action taken."
def get_status(self):
return f"Status: {self.status}"
class AutomationTrigger:
def __init__(self, threshold):
self.threshold = threshold
self.status = "inactive"

def check_trigger(self, value):
if value > self.threshold:
self.status = "active"
return "Automation triggered!"
else:
return "No action taken."
def get_status(self):
return f"Status: {self.status}"