A Complete System
For Handling Inbound
Created to bring structure, speed, and accountability to inbound handling.
Real Time
Call Handling
Inbound calls are answered instantly by an AI call handler that qualifies intent and applies decision logic in real time.
Structured qualification during the call
Rule-based escalation to sales only when required
Intelligent
Email Handling
Inbound emails are handled by an AI conversation system that responds instantly, gathers missing detail, and applies decision logic in real time.
Instant reply generation
Context-aware follow-ups
Dynamic
Request Handling
Inbound submissions are handled by an adaptive interaction system that captures required detail and applies decision logic in real time.
Dynamic question logic
Quote or escalation decided
A Better Way
To Handle Inbound
Instant Response
Every inbound enquiry is answered immediately, without delay.
Under 60 seconds
Calls, emails, forms
24/7 coverage
Inbound Ownership
Dotti takes responsibility for inbound from first contact.
No missed enquiries
One accountable system
No inbox chasing
Active Handling
Enquiries are engaged, qualified, and progressed deliberately.
Buyer engagement
Information captured
Next step decided
Clear Outcomes
Every enquiry ends with a defined, actionable outcome.
Call now
Meeting booked
Quote-ready
Selective Escalation
Sales are involved only when human judgement is required.
Rules-based decisions
No unnecessary handoffs
Focused sales time
Full Visibility
Inbound activity is visible without manual oversight.
Live status view
Clear priorities
Nothing Idle
Inbound Infrastructure,
Engineered For Control
Dotti operates as a rule-driven inbound system executing decisions in real time across channels.
Rule-driven decision engine
Inbound is processed through a deterministic rules engine evaluating intent, urgency, and scope at runtime.
Real-time orchestration layer
All inbound events are coordinated within a unified execution layer with state persistence.
Inbound Response
Built for
Real Revenue
Own every enquiry with instant response, clear routing, and clean handover — so no serious buyer is ever lost to slow follow-up.
